Cybersecurity & Risk Management
Threat detection, incident response, and security monitoring with SIEM tools (Splunk, Microsoft), grounded in structured risk assessment and mitigation.
Cybersecurity & Risk Professional · Security+ · ISC² Certified
Strengthening security posture with an audit-trained edge.
I'm Pamela Fodja — a bilingual cybersecurity and risk professional with a background in internal audit, insurance, and financial services. I bring hands-on experience in threat detection, incident response, and SIEM tools (Splunk, Microsoft), paired with the analytical rigor of an audit-trained risk mindset.
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- Years in Financial Services, Insurance & Audit
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- Languages — Fully Bilingual, EN/FR
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- Academic Credentials in Finance, Audit & Security
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- Cybersecurity Certifications (2025)
Risk & Security Focused
Professional experience across
Career Journey
Interactive experience timeline
A path from operational auditing to bilingual insurance advisory to cybersecurity — each role adding a new layer of risk and security expertise. Select a role to see achievements.
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May 2024 — Present
Cybersecurity Analyst Contract, Part-Time
HAPPISOFT · Ottawa, ON (Remote)
Applying an audit-trained eye to security operations, risk assessment, and control improvement.
- Apply cybersecurity principles and best practices to support risk reduction and control improvement.
- Conduct risk assessment and mitigation planning, bringing audit-trained analytical rigor to a security context.
- Support threat detection, incident response, and security monitoring using SIEM tools (Splunk, Microsoft).
- Bridge technical security findings with business risk and compliance stakeholders.
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Mar 2022 — Present
Insurance Advisor
TD Insurance / TD Bank Group · Toronto & Ottawa, ON
Bilingual, customer-centric risk advisory for home and auto coverage.
- Advise individual clients on home and auto insurance coverage, translating complex policy details into clear, actionable guidance.
- Apply a risk-assessment mindset to match coverage recommendations to each client's exposure and budget.
- Deliver bilingual (English/French) advisory service, expanding access for francophone clients across Canada.
- Build long-term client trust through transparent, needs-based consultations.
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Aug 2020 — Feb 2022
Customer Service Representative
AnswerPlus · Canada
High-volume support with a focus on accuracy and first-contact resolution.
- Delivered high-volume customer support with a focus on accuracy, empathy, and first-contact resolution.
- Strengthened communication and de-escalation skills directly transferable to client-facing advisory work.
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Mar 2020 — Jun 2020
Customer Service Agent / Care Professional
SYKES
Customer care support reinforcing service consistency during a high-demand period.
- Provided consistent, high-quality customer care support in a fast-paced service environment.
- Maintained accuracy and professionalism under high call volumes.
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Apr 2015 — Nov 2019
Internal Audit Assistant & Operational Auditor
CamCCUL · Cameroon Cooperative Credit Union League
Foundational years in operational and financial audit across credit union member institutions.
- Assisted operational and financial audits across credit union member institutions, reviewing internal controls and compliance.
- Analyzed financial records and processes to identify risk exposures and control gaps, supporting audit reporting.
- Built foundational expertise in risk management, financial analysis, and regulatory compliance later applied to insurance advisory work.
Core Expertise
Where cybersecurity meets audit-trained risk rigor
A skill set shaped by both sides of the risk equation — assessing controls from the inside as an auditor, and defending against threats directly as a security analyst.
Internal Audit & Risk Assessment
Control testing, compliance review, risk identification, and audit reporting developed across years of operational and financial audit work.
Financial Analysis
Financial statement review, budget monitoring, and variance analysis, translated into clear reporting for informed decision-making.
Insurance Advisory
Home & auto coverage strategy and needs-based policy guidance — a client-facing advisory complement to a background in risk and audit.
Education & Credentials
Academic foundation in audit, finance & security
Dec 2024 — Jun 2025
Cybersecurity Program
University of Toronto School of Continuing Studies
2012 — 2014
Master's Degree, Accounting & Finance (Audit & Control)
Institut Universitaire Siantou · Yaoundé, Cameroon
2011 — 2012
Bachelor's Degree, Auditing
Institut Universitaire Siantou · Yaoundé, Cameroon
2009 — 2010
Higher National Diploma, Banking, Corporate Finance & Securities Law
Institut Universitaire Siantou · Yaoundé, Cameroon
Professional Certifications
Issued Oct 2025 · Expires Oct 2028
Certified in Cybersecurity (CC)
ISC²
Issued Sep 2025 · Expires Sep 2028
CompTIA Security+
CompTIA
Certificate
Google Cybersecurity Certificate
Value Proposition
Why work with me
Good risk decisions — technical or financial — depend on the thinking behind them. Here's what shapes mine.
Bilingual Fluency
Fluent in English & French, ensuring clear, inclusive communication for clients across Canada.
Analytical Precision
Trained in internal audit and financial analysis, bringing rigor and attention to detail to every recommendation.
Risk-First Thinking
A structured, risk-aware approach to advising clients, honed through years in audit, compliance, and financial services.
Cross-Domain Adaptability
Equally comfortable in audit, financial services, and cybersecurity — a rare blend of business and technical risk perspective.
Get In Touch
Open to cybersecurity, risk & audit opportunities
Whether you're a recruiter looking to learn more about my background, or want to discuss a potential fit, I'd love to hear from you.
Email
pam.tchoutat@gmail.com
Phone
+1 (437) 973-1239
Location
Ottawa, ON, Canada
LinkedIn
linkedin.com/in/pamela-fodja